Effective date: October 19, 2026
These terms describe use of the PPL Financial Inc. website and retirement-income inquiry services. Separate signed agreements and issued insurance contracts govern any services or products you purchase. These website terms do not change those agreements or your rights under applicable law.
Website materials provide general educational information. They are not individualized investment, tax or legal advice. Submitting an inquiry requests contact; it does not open an account, purchase insurance, bind coverage or create an advisory agreement. Any engagement requires the applicable separate arrangements. Services and products are available only where properly authorized and where eligibility requirements are met.
Illustrations are hypothetical and are not individualized quotes or promises of results. Actual benefits, charges, restrictions and eligibility depend on the applicable contract. Income calculation bases may differ from account cash values. Income-base growth rates are not investment returns. Insurance guarantees depend on the issuing insurer’s claims-paying ability.
Any bonus or limited-time offer is subject to its specific, verified eligibility requirements and contract terms. Applicable deadlines and requirements must be provided before an application proceeds. Website examples do not establish eligibility or reserve an offer.
Provide accurate contact information and submit information only for yourself or someone you are authorized to represent. Do not use the website for unlawful activity, impersonation, unauthorized access or interference with its operation. Do not send Social Security numbers, account passwords or sensitive financial documents through a general inquiry form; request an appropriate secure method.
When you request information, PPL Financial Inc. may respond to that request using the contact methods you provide and the permissions you select. A consultation request does not by itself enroll you in promotional text messaging.
If you separately opt in to non-marketing texts, messages may concern your retirement-income inquiry and consultation scheduling. If you separately opt in to marketing texts, messages may include offers, product updates and promotional information. Automated technology may be used where disclosed in the applicable opt-in. Each consent applies to the message category described when you opted in.
Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing any product or service. You may decline marketing texts and still request a consultation.
Reply STOP to opt out of the applicable text program. You may receive an opt-out confirmation. Reply HELP for assistance, or contact [email protected] or (650) 814-7878. If you change or relinquish your number, please notify us. Delivery depends on your carrier and network availability; carriers are not liable for delayed or undelivered messages.
Our Privacy Notice describes how we handle personal information. Review it before submitting information. Text-message permissions are collected separately from these website terms. These terms do not expand the contact permissions you select.
Website text, graphics and videos belong to their respective owners. You may use materials for personal, noncommercial reference; redistribution or commercial reuse requires appropriate permission. External websites have their own terms and privacy practices. A link does not by itself constitute an endorsement.
We aim to keep information accurate and accessible, but pages may contain errors or experience interruptions. Confirm product-specific information with an authorized representative and the applicable contract before making a decision. Updates to these terms will be posted with a revised effective date. Changes do not retroactively expand your messaging consent or alter an issued contract.
PPL Financial Inc.
Email: [email protected]
Phone: (650) 814-7878
Mailing address: 2150 N First Street, #506, San Jose, CA 95131